Everyone

Mejora Tu Ciudad

MTC GESTIÓN allows to unite in REAL TIME the world of management with the field work of technicians and work teams.
* App for internal use for users of the Improve Your City platform

Platform Improve Your City.

 Citizens  
 APP MTC Citizen 

 Managers  
 BackOffice 

 
 Technical Teams 
  
 (MTC Management APP) 

 MTC MANAGEMENT APP 

Roles

 Chiefs of Technical Teams 
They can manage and assign notices to each team member.
 Technicians 
You can manage your ads and self-assign those that are free

Functionalities:

 Notification Notices -  Technicians will receive a notification each time they are assigned a notice.
 Notice Detail: 
-ID of the Notice
-SLA - Priority & Times
-Date of creation & Deadline for its realization
-Photos
-Location

 - Where is it
--Distance to which is the notice of your current position
--How to get 

-Comments Manager & Citizen
-IMPORTANT - This functionality will allow technicians to communicate directly with the managers in a bidirectional way
 Bidirectional Communication & Traceability -  Through the "Working Notes" system there will be a two-way communication between technicians and managers that will allow to record a complete traceability of each notice.
 Tasks Check-List -  Each notice may have a list of tasks that ensures the execution by the technicians of the execution, quality and safety protocols.
 Resolution Notices -  Once solved by a technician the assigned notice can notify its resolution and provide a photo that certifies the new situation, this can then be sent to the citizen with what the perception of service will be even older

Benefits

 New relationship and collaboration ecosystem  between managers and technicians
Help to the  automatic and efficient management  of the notices of the city
 Reduce public spending and increase efficiency and quality  of resources, making  more adequate management of its technical teams. 
 Traceability & Analytics = Decision Making 

MTC Gestión

Latest Version of MTC Gestión

Other versions